AMA Transportation Company

Quality Process

Quality is everybody's business, everyone counts. AMA ensures quality by following these guidelines:

Develop detailed implementation.
Stay objective to everyone. The best ideas can come from unexpected sources.
Take control of the quality process. We must know why something goes wrong.
Extra ordinary efforts in tough and unusual situations. Customers will remember those efforts best.
Work at prevention, rather than cure. Get it right from the start.
Cooperation: Make the extra call, go the extra yard.
Positive work environment I Positive attitudes.
Team concept: Everyone reaching for the same goal.
Community Image: Be responsive to community and environmental needs. Our effect is very important.
Implementation of qualified loss management through Stevenson & Brok loss management specialist.
Market Standing, not market share, is our objective. Our peer's and client's judgement of us is very important.
Acceptable quality can always be improved.
Quality is never the result of incidental circumstances.
Quality always results from high intentions, smart direction, honest effort, total dedication, the ability to rise above tough conditions with prudent management and skillful execution.
Added Value is a person's opinion that results from a feeling of "getting more" than the ordinary service.
Added Value is the direct result of a company's quality.