AMA Services

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Time Critical

When your shipment is Time Critical, AMA has the Solution. Just follow these simple procedures:

1. PICK UP MUST BE CALLED IN and an AMA CUSTOMER SERVICE REP OR A DISPATCHER must be notified of the critical nature of a specific shipment on the call in.
2. On INBOUND ROUTED SHIPMENTS, the consignee who routes the shipment should take precaution and notify our personnel of this time critical shipment. (DO NOT RELY on the shipper to make arrangements. As their errant handling will result in the unsuccessful handling of this shipment.) The shipper SHOULD NOT just mark the Bill of Lading "Hot Rush, Deliver by AM". Contact is essential for proper monitoring of shipment.
3. CHECK with our personnel for applicable service points.
4. TIME CRITICAL SERVICE CHARGES will be applied in addition to normal pricing.
5. RURAL SERVICE AREA outside major market cities may be assessed at a higher rate than listed.
6. TIME CRITICAL SERVICE should be indicated on the Bill of Lading by stamp or hand written and HIGHLIGHTED. In the event that this designation is not indicated but services are requested and performed, the additional T/C charges will be enforcable.
7. Your shipment will be MONITORED from pick up to delivery. We can now NOTIFY you, the customer of any delays or problems that exist.
8. This service is subject to NORMAL BUSINESS CONDITIONS. Money back returns will not be applicable on late shipments due to bad weather, state of emergency or war, act of god or other unusual situations that may prevent the control of normal or prudent operations.

Your communications and compliance of procedures is essential to the successful handling of these shipments.

PLEASE DOWNLOAD OUR CURRENT TIME CRITICAL RATE SCHEDULE

*Note: New York and New Jersey points Minimum Charge is $125.00